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We'd love to hear from you.

Call us on:


Mon-Fri 8am-5pm (GMT +3)

Find us at:

6th Floor, Crossroads Plaza
Westlands Rd, Nairobi, Kenya

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Drop us a line below and we'll get back to you as soon as we get it.

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Frequently Asked Questions

To get started choose your pricing plan and Create an Account or opt for a 30 day FREE trial at no charge. To create an account simply provide your email address and phone number and a password to secure your account. All details provided are kept private and are subject to our Privacy Policy.
Standard carrier charges apply on different transactions.
You can send money to anyone with an email address or mobile number.Here’s how:
   1. Click Send Money on your dashboard.
   2. Select Transfer Option.
   3. Fill out the necessary details.
   4. Confirm the information then click Send Money Now.
Absolutely NOT! We have a dedicated support team and automated security feature that allows you to reset your password via email or mobile phone number to ensure you have complete access to your account at all times. You also have the option to change your current password at any time of your choosing. We advice you to use a memorable but strong password to ensure your account stays secure.
Linking your credit card to Mambo Wallet is as easy as:
   1. Click Link Card on your dashboard.
   2. Click the Add Card Button.
   3. Fill in your card details.
   4. Click Save and voila! Youre Done.
With Mambo Wallet you can seamlessly integrate your Visa and MasterCard, for payments, or choose to Link Directly to your Bank Account which is simpler and more convinient for you. You can add as many cards as you wish and We are however working round the clock to integrate more solutions to this feature to cover credit card service providers.
Depending on the type of transfer it ranges from instant transfers for Mobile Money to an estimate of 1 business day for Bank Transfers. These estimates are subject to change and could be longer incase of errors or on weekends for bank transfers.
To get payments, you may recieve funds from someone directly to your account and you'll get notified of the payment. You could also send a request for payment directly from Mambo Wallet or Issue an Invoice that outlines the products and amount owed.

More questions?

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